Saltdean and Rottingdean Medical Practice
Grand Ocean, Longridge Avenue, Saltdean, Brighton, BN2 8BU
Telephone: 01273 305723
Sorry, we're currently closed. Please call NHS 111
Our Practice Area covers Saltdean, Rottingdean, Woodingdean, and Ovingdean // The Surgery Phone Lines are Closed between 1pm and 2pm daily //
Appointments
Here at the Saltdean and Rottingdean Medical Practice we offer a range of appointments and services.
In order for you to be directed to the most suitable appointment for you, our receptionists will ask you a series of questions. This is to ascertain the correct appointment for you. You will then be booked in for a telephone or a face to face appointment with either a Doctor, Advanced Nurse practitioner, Paramedic, Nurse, Health Care Assistant, Phlebotomist, Physiotherapist, or Pharmacist depending on your medical need.
Our telephone lines are open from 8am until 1pm and reopen from 2pm until 6:30pm, Monday to Friday.
At 8am our phone lines are open to book urgent appointments. This does not include medical emergencies, and you should attend A&E or call 999 immediately.
After 10am our phone lines are open to book routine appointments. These appointments are booked up to two weeks in advance for a doctor, and several weeks in advance for other clinicians.
As you can imagine our telephone lines are currently extremely busy. We advise patients that there is self help advice on our website and the NHS website. Pharmacists can also be very knowledgeable and helpful.
Doctor Appointments
Appointments with a doctor can be made up to two weeks in advance. The Surgery can be very busy so we ask where possible that you make appointments via the telephone. You can speak to any of our doctors at the surgery for a routine appointment. Appointments for nurses, advanced nurse practitioner, paramedic, health care assistant, phlebotomist, physiotherapist, or pharmacist appointments can be made several weeks in advance.
For more information on our available doctors, please visit our Practice Staff page.
We also offer locum doctor appointments through Enhanced Access (B&H Federation).
You can now request an appointment that may occur outside of practice working days or hours. These include telephone and face to face appointments with a GP, nurse, pharmacist, or health care assistant. There are also specialised clinics including a Menopause Clinic.
Please note that face to face appointments with this service may be held at a different location to your usual practice.
If you are interested in this service, please contact us for further information.
Advanced Nurse Practitioner, Nurse, Health Care Assistant, and Blood Test Appointments
We have practice nurses at the surgery every day. Our Health Care Assistant has clinics four days a week and the Phlebotomist’s (who take blood) have clinics 4 mornings a week. You can book appointments for our Nurses, Health Care Assistant, Phlebotomist, and Pharmacist in advance. Please note that this is only a guide and subject to change due to staff leave or illness.
For more information on our available nurses, please visit our Practice Staff page.
SMS Service
We can now text you your appointment details. Please let the receptionist know your mobile phone number. You can also receive an appointment reminder the day before your appointment. If you do not wish to receive this service, please let the receptionist know.
Cancellations or Changing an Appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
If you would like to change the date or time of your appointment, please contact us as soon as possible so we can rearrange this.
Did Not Attend (DNA) Policy
A DNA occurs when an appointment is not attended and the patient has not contacted the practice in advance to cancel it or when the cancellation is so late that it is made impossible to allocate that time to another Patient who may need an appointment.
The practice will code this DNA. Patients that do not keep appointments and do not cancel them cost the NHS millions of pounds, they also waste the clinicians time and deprive other patients of an appointment.
Opening Times
- Monday
08:00am to 06:00pm
Phone Lines Until 18:30 - Tuesday
08:00am to 06:00pm
Phone Lines Until 18:30 - Wednesday
08:00am to 06:00pm
Phone Lines Until 18:30 - Thursday
08:00am to 06:00pm
Phone Lines Until 18:30 - Friday
08:00am to 06:00pm
Phone Lines Until 18:30 - Saturday
CLOSED - Sunday
CLOSED
Useful Links
