Our Practice Area covers Saltdean, Rottingdean, Woodingdean, and Ovingdean // The Surgery Phone Lines are Closed between 1pm and 2pm daily
Please allow at least 48 hours for all medication requests to be processed.
There are several ways you can order your repeat medications.
We do not accept prescription requests over the phone. All requests must be made in writing to avoid misunderstandings and mistakes.
SystmOnline and Airmid
To login to SystmOnline please Click Here
If you would like to be registered for SystmOnline, please contact the surgery to be provided with your login details. Once you are registered, you can follow this video below on how to order your medications.
For further information on SystmOnline, please Click Here
For further information on Airmid, please Click Here
The NHS App is another great way to order your repeat prescriptions.
To download the NHS App, please Click Here
For further information on the NHS App please Click Here
Patients on repeat medication will be asked to see a doctor or speak to the Surgery Pharmacist once a year to review their regular medications. A notification should appear on your repeat slip or the surgery may request you book an appointment with our pharmacists to review your medication.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
We also request that if your medication requires annual monitoring such as blood tests or blood pressure, this is organized in a timely manner to avoid problems with future prescription requests.
What to do if you forget to order a repeat prescription
If you forget to order a repeat prescription and thus run out of important medication, you may be able to get help from your local pharmacy. You may also call 111 for emergency prescriptions including controlled drugs and antibiotics.
For further information about out-of-hour medications please Click Here
To request an emergency prescription please Click Here
How do I know if my medication is ready for collection?
All prescriptions are processed in the order we receive them. Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. We recommend ordering your prescriptions when you have 7 days supply left to avoid being without medication. Please contact your nominated pharmacy to see if your medication is ready for collection.
Your Nominated Pharmacy
To locate your local pharmacy please Click Here
If you would like to change your nominated pharmacy, please contact the surgery before you order your medication.
Your local pharmacist can also help to answer your questions about your prescriptions or over the counter medications. They can advise how to take your medication safely, help you understand the correct dose of your medication and how often you should take it.
Prescriptions Charges and Exemptions
Some patients are automatically entitled to free NHS prescriptions while others require an exemption certificate.
NHS Prescription Fees
These charges only apply in England.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
For further information about a Prescription Prepayment Certificate (PPC) please Click Here
Prescribing over the counter medication is changing.
The NHS spends approximately £569 million on prescriptions for medicines which could be purchased over the counter from a pharmacy, petrol station or supermarket, at a lower cost than that which would be incurred by the NHS. In line with guidance from NHS England the Brighton & Hove and High Weald Lewes Havens CCGs are recommending GPs will no longer routinely prescribe medicines from common conditions which can be bought over the counter. By reducing the spend on treating minor conditions that are self-limiting and encouraging self-care, the NHS can spend the money it will save on treatments that have a greater impact on health. The GP will no longer routinely prescribe:
Being EXEMPT from paying a PRESCRIPTION CHARGE or having a PRE-PAYMENT CERTIFICATE does not automatically warrant an exception
Speak to your local pharmacist about stocking up on your medicines cabinet to treat common conditions for you and your family. By keeping a selection of essential medications at home you can treat common conditions in a timely manner: avoid unnecessary trips to see your doctor and/or even visits to the A&E Department
For further information on this change please Click Here
Travelling Abroad and Medications
If you are travelling abroad please allow 72 hours for your medication request to be processed. When ordering your medication before travelling, please specify the dates you are travelling to ensure we safely administer the correct amount.