Saltdean and Rottingdean Medical Practice

Grand Ocean, Longridge Avenue, Saltdean, Brighton, BN2 8BU

Telephone: 01273 305723

Sorry, we're currently closed. Please call NHS 111

Our Practice Area covers Saltdean, Rottingdean, Woodingdean, and Ovingdean  //   The Surgery Phone Lines are Closed between 1pm and 2pm daily  


Please allow at least 48 hours for all medication requests to be processed. 

There are several ways you can order your repeat medications.

We do not accept prescription requests over the phone. All requests must be made in writing to avoid misunderstandings and mistakes. 

  • Prescriptions can be requested through the NHS App, Online Services, in writing, or by post. 
  • Patients on long-term medication can also order repeat prescriptions by completing the slip from their last prescription, simply marking the items required. You can put your repeat prescription request in the post box just outside our front door or in the white box at reception.

Online Services 

SystmOnline and Airmid 

SystmOnline or Airmid are efficient ways to order your repeat prescriptions.

To login to SystmOnline please Click Here

If you would like to be registered for SystmOnline, please contact the surgery to be provided with your login details. Once you are registered, you can follow this video below on how to order your medications.

For further information on SystmOnline, please Click Here

For further information on Airmid, please Click Here

NHS App 

The NHS App is another great way to order your repeat prescriptions.

To download the NHS App, please Click Here

For further information on the NHS App please Click Here


Medication Reviews

Patients on repeat medication will be asked to see a doctor or speak to the Surgery Pharmacist once a year to review their regular medications. A notification should appear on your repeat slip or the surgery may request you book an appointment with our pharmacists to review your medication.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

We also request that if your medication requires annual monitoring such as blood tests or blood pressure, this is organized in a timely manner to avoid problems with future prescription requests.

What to do if you forget to order a repeat prescription

If you forget to order a repeat prescription and thus run out of important medication, you may be able to get help from your local pharmacy. You may also call 111 for emergency prescriptions including controlled drugs and antibiotics.

For further information about out-of-hour medications please Click Here

To request an emergency prescription please Click Here

How do I know if my medication is ready for collection?

All prescriptions are processed in the order we receive them. Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. We recommend ordering your prescriptions when you have 7 days supply left to avoid being without medication. Please contact your nominated pharmacy to see if your medication is ready for collection. 

Your Nominated Pharmacy 

To locate your local pharmacy please Click Here 

If you would like to change your nominated pharmacy, please contact the surgery before you order your medication.

Your local pharmacist can also help to answer your questions about your prescriptions or over the counter medications. They can advise how to take your medication safely, help you understand the correct dose of your medication and how often you should take it.

Prescriptions Charges and Exemptions

Some patients are automatically entitled to free NHS prescriptions while others require an exemption certificate.

For information about prescription costs please Click Here or Here

NHS Prescription Fees

These charges only apply in England.

  • Prescription (per item): £9.56
  • 3-month prepayment certificate (PPC): £31.25
  • 12-month prepayment certificate (PPC): £111.60
  • 12-month PPC for hormone replacement therapy (HRT): £19.30

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

For further information about a Prescription Prepayment Certificate (PPC) please Click Here

Over-the-Counter Medicine

Prescribing over the counter medication is changing.

The NHS spends approximately £569 million on prescriptions for medicines which could be purchased over the counter from a pharmacy, petrol station or supermarket, at a lower cost than that which would be incurred by the NHS. In line with guidance from NHS England the Brighton & Hove and High Weald Lewes Havens CCGs are recommending GPs will no longer routinely prescribe medicines from common conditions which can be bought over the counter. By reducing the spend on treating minor conditions that are self-limiting and encouraging self-care, the NHS can spend the money it will save on treatments that have a greater impact on health. The GP will no longer routinely prescribe:

  • Items of limited clinical effectiveness such as pro-biotics, vitamins and minerals
  • Medications for self-limiting conditions which do not require any medical advice or treatment as it will clear up on its own, such as a cough, sore throat and colds.
  • Treatments for a condition that is suitable for self-care, which can be treated with items that can be easily purchased over the counter from a pharmacy, such as indigestion, mouth ulcers, warts and verrucae.

Being EXEMPT from paying a PRESCRIPTION CHARGE or having a PRE-PAYMENT CERTIFICATE does not automatically warrant an exception

Speak to your local pharmacist about stocking up on your medicines cabinet to treat common conditions for you and your family.  By keeping a selection of essential medications at home you can treat common conditions in a timely manner: avoid unnecessary trips to see your doctor and/or even visits to the A&E Department

For further information on this change please Click Here

Travelling Abroad and Medications 

If you are travelling abroad please allow 72 hours for your medication request to be processed. When ordering your medication before travelling, please specify the dates you are travelling to ensure we safely administer the correct amount.

Opening Times

  • Monday
    08:00am to 06:00pm
    Phone Lines Until 18:30
  • Tuesday
    08:00am to 06:00pm
    Phone Lines Until 18:30
  • Wednesday
    08:00am to 06:00pm
    Phone Lines Until 18:30
  • Thursday
    08:00am to 06:00pm
    Phone Lines Until 18:30
  • Friday
    08:00am to 06:00pm
    Phone Lines Until 18:30
  • Saturday
  • Sunday
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